USR-350 / MQ-U350 Quick Start Guide
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1) How to Charge the Battery:
- Connect the audio recorder to a PC or 5v USB power supply (optional accessory)
- About 2 hours to fully charge
• A flashing light = Fully charged
• Solid light = Charging
2) How to Record an Audio File
• On top of the device is a toggle wheel with a notch in the middle
• Underneath the toggle wheel on the side of recorder with USB & MQ-U350 written on it are two hard to see symbols (-) & (..)
• The notch on the toggle wheel can be turned towards either of these symbols
• If the notch is in the middle position then the device is OFF
• If the notch is turned towards the (-) symbol the device is in Continuous Recording mode
• If the notch is turned towards the (..) symbol the device is in Voice Activated recording mode
• When finished recording slide notch to the middle position to end the recording and turn off the device
• Wait 5 seconds before making another recording
• NOTE: If the device runs out of power during the recording, it will finalize and save the file before the battery dies
3) How to Playback files on a PC:
- First, make sure that the recorder is turned off. **the computer will not recognize the device if it is on**
- Remove the plastic cap on the end of the recorder and connect to the USB port of the computer.
- When connected to the PC the device will be a removable drive named “MEMOQ” (some computers name it something else). That will be found in “This PC” (windows 10) which can be found in the “file Explorer” (usually looks like a yellow folder on the task bar). You can also find “this PC” by doing a search on your computer for “this PC” (on Widows 7 you would search for “my computer”). Now double click on the removable drive named “MEMOQ”.
- Open “VOICE” folder
- Now right click over the file that you want to play – hover over “open with” and choose the “Windows Media Player”(will not play on “Groove Music”) or whichever media player that you choose. You can download a free VLC Media Player here http://www.videolan.org/vlc (recommended)
On a MAC you can play files just like you would any other audio file. Some versions of iTunes will not play MP3 files. You can use Quick Time or download a VLC Media Player. You can download one for free here http://www.videolan.org/vlc
With most Android phones you can listen to the audio files using an “OTG” cable and/or adapter (included, but you may need and additional adapter depending on your phone model). Simply connect the recorder to your phone using an “OTG” cable or adapter (not included). Some phones will open the “File Manager” automatically (this could take a few moments). On other phones you may need to find the files manually. Please see your phone operating instructions if you are having difficulties.
4) How to Delete the files on a PC:
• Open the VOICE folder
• Right click on the file you wish to delete and select Delete in the pop up menu
• Files can only be deleted through a PC
5) How to Delete the files on a Mac
• Open the VOICE folder
• Right click on the file you wish to delete and select Delete in the pop up menu.
• While the device is still plugged into the Mac go to your trash folder and empty trash.
Note: If the above step is not completed the files will not be fully deleted from the device and you will have a phantom folder that will contain the deleted files that can only be seen by a Windows Computer.
6) How to set Time/Date stamp, Recording Quality and Voice Activation Sensitivity:
- Connect the device to the computer as in section 3 – 1, 2, and 3 above.
- Next double click the “Time Setup” file.
- If you see a pop-up window, click “Yes”.
- Next choose your desired record quality and SVOS (voice activation) levels
- When choosing voice activation settings “0” is normal “+1” is more sensitive and “+2” is the most sensitive. Likewise, “-1 is less sensitive and “-2” is the least sensitive (will take more sound to start recording).
- When choosing record quality “XHQ” is the best quality but cuts the storage capacity in half.
- Last click the “Start” button.
- NOTE: Anytime that you change any of the above settings you must click the “Start “button to save.
- NOTE: Date and time setup software is only compatible with a Windows based PC. MAC users will need to use a windows PC for initial time and date setup. After doing so the date and time will be seen on MAC computers as well.
Useful Tips
- If the recorder is not being recognized by your computer, make sure that the recorder is in the OFF
- To record while plugged in START RECORDING FIRST then plug the recorder into the USB port on your computer or a 5v AC adapter (optional accessory).
- If you format the recorder all files will be deleted. Only supports FAT32 type of formatting. The recorder will not work properly if you format in any other type.
- When unplugging the device from your computer please be sure to properly “eject” per your computers operating instructions. Failure to do so may result in permanent damage to the device.
Use this quick start guide in conjunction with manufactures manual.
Specifications:
• Memory capacity: 8GB/16GB
• Recording format: .MP3
• Recording capacity: 288 hours/576 hours
• Battery power consumption: 24 hours (continuous) or 25 days (standby)
If you have any questions or need tech support, please contact us. We are here to help.
Phone: (888) 234-4579 M-F 10am-6pm CST
Email: support@eyespysupply.com
Live Chat at www.eyespysupply.com
It is the sole responsibility of the buyer and/or user to research any local, state or federal laws that may be applicable to the use of this product and to adhere to those laws. We are not responsible for damage or third-party claims caused by the use of this product.
If you accidentally delete the operating software you can download below.
Download the time setup file and save it on the recorder. Download it here.
For this file to work there also has to be an empty file folder named VERSION_V106 on the recorder. To do this :
- Connect the device to the computer as in section 3 – 1, 2, and 3 above.
- Create a new folder named VERSION_V106 (must be named exactly as seen here)
How to Set the TIME and DATE on a MAC if you were unable to use a PC:
Note: The following steps must be completed in order to properly set the date and time
● Connect the device to the USB port of the computer
● When connected the Mac will recognize the device as a removable disk
● Open TextEdit
● Create a NEW Plain Text file
NOTE: Plain text and Rich text are different formats, you can change the text type by
selecting Format and then choosing “Make Plain text” also ensure that Wrap to Page
is disabled.
● Input the date in Year Month Day Hour Minute Second format and the time in 24 Hour
format, as well as the extra E22 and 12 0s
● Example: 2024 06 15 13 30 11E22000000000000
● This would be 06/15/2024 at 1:30:11pm
● Save the file as date_time.cfg
● After saving the file will default be named date_time.cfg.txt, in order to create a .cfg file,
the file must be edited.
● Locate the date_time.cfg on your Mac but do not open it
● Hold Control on your keyboard and click on the file
● A popup menu will display and in the popup menu click on get info
● Here we can edit the name of the extension and remove the .txt from the
date_time.cfg.txt file.
● Another popup will occur and choose Use .cfg
● There is one last step to perform before we have created the file and that is to Uncheck
the box labeled Hide Extension and close the get info popup
Note: at this point the date_time.cfg files time information can not be edited
● Now move the time file into to the folder directly next to the Time Setup program
● The folder should now have the following
○ Version Folder
○ Voice Folder
○ Time Setup Program
○ date_time.cfg
Note: If the Time Setup Program is not present the time will not work.
● Safely eject the device from the computer and create a new recording to import the
corrected time and date stamp
● When the device is connected again to the computer the date_time.cfg file should no
longer be present indicating the device has accepted the new time and date
● If the date_time.cfg is still present, the device did not accept the date and time, and one
of the steps was missed. Delete the date_time.cfg and start again.
How to Manage & Delete Files on a MAC:
● Connect the Device to your MAC computer.
● When connected the MAC will recognize the device as a removable disk.
● Open the VOICE folder
● Double click the file you wish to play.
● To DELETE a file, click and DRAG the file you wish to DELETE to the Trash Bin.
○ Empty the Trash Bin with the device still plugged into your computer to
permanently delete the file from the device.
NOTE: If the above step is not completed the files will not be fully deleted from the device
and you will have a phantom folder that will contain the deleted files. These files
will only be visible on a Windows computer
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How to Set TIME and DATE with an Android Smartphone or Tablet:
● An OTG cable is required for this process.
● For More steps refer to the OTG cable guide on spycentre.com
*OTG Cable Sold Separately.
● Go to your Device Storage and look for the External Memory. Inside will be all the files
that you can click on in order to review what was captured.
● In order to set the time and date the first step is creating the date_time.cfg file
● Create a New text document in the Notepad App
● Input the date in Year Month Day Hour Minute Second format and the time in 24 Hour
format, as well as the extra E22 and 12 0s
● Example: 2024 06 15 13 30 11E22000000000000
● This would be 06/15/2024 at 1:30:11pm
● To save the file, choose “Save As” choose “text file” and name the file date_time
● Once saved the next step is to locate where the file is saved at, once located the file
needs to be renamed.
● Rename the file date_time.cfg
● By adding the .cfg will convert the file into the format needed for time and date.
● Select the date_time.cfg file again and choose Move/Transfer so that the file can be
moved to the recorder
● Open the Files app and open the connected device
● Move/Transfer the date_time.cfg file into the folder directly next to the Time Setup
program
● The folder should now have the following
○ Version Folder
○ Voice Folder
○ Time Setup Program
○ date_time.cfg
Note: If the Time Setup Program is not present the time will not work.
● Now disconnect the device from the smartphone and create a new recording to import
the corrected time and date stamp
● When the device is connected again to the smartphone the date_time.cfg file should no
longer be present indicating the device has accepted the new time and date
